Why is My ECO Plug App Not Working? Let’s Fix It!
Mostly, the web interface and app methods are the two effective ways to access any device. Likewise, the Wion smart switches and plugs are used to connect the outdoor and indoor electrical devices and manage and control the connected devices with a single click. However, when you configure your device via the Wion app, users face certain issues. Likewise, the ECO Plug app not working is the main issue associated with it.
The Wion app is discontinued and not available on the AppStore and PlayStore. Instead, the Eco Plug is currently in use to set up and manage the Wion smart devices. So, this guide mainly focuses on exploring why the Wion app not working. Additionally, you will learn about effective tips to troubleshoot these issues. So, read this guide thoroughly!
Why is the ECO Plug App Not Working?
Since the Wion app is currently not in use, you can easily configure and control the Wion smart devices via the Eco Plug. Sometimes, Wion users complain that their smart devices are not working or stop working immediately.
However, there are several reasons behind this issue. So, some of the common reasons for this issue. Mainly, users come across this error due to connectivity issues, incorrect login details, and app issues. Moreover, this could also happen due to configuration errors, enabled security extensions, and many other reasons. Thus, fixing these issues is paramount to ensure the optimal working of the device, which is explained in the next section.
How to Eradicate the ECOPlug App Not Responding Issue?
Once you know the common causes of the ECO Plug app not working issue, you must find a suitable option to troubleshoot this issue. Therefore, to fix such issues, this section presents you some of the common fixes pertinent to this issue, as given below:
Stabilize Your Internet Connection
- Most importantly, stabilize your internet connection to access the Wion smart switches.
- You can use the ethernet cables to stabilize your internet connections.
Update the App
- Further, use the latest version of the ECOPLUG app on your smartphone.
- Upgrade the app from the AppStore or PlayStore as per your iOS/Android devices.
Verify the Login Details
- After that, it is important to cross-check the login details when accessing the app dashboard.
- You can confirm these details from the user guide and the product sticker.
Check Device Compatibility
- Additionally, check Android or iOS versions and the app compatibility as per your device.
Enable App Permissions
- Moreover, to ensure the optimal functioning of your device, enable all the required permissions.
- For that, check your smartphone and enable all the permissions required for the proper functioning of the Wion app.
Remove Unwanted App Data
- Certainly, you must check and remove the unwanted app cache from your smartphone.
- In addition, erase all the temporary files from your device.
Disable Security Extensions
- Disable all the security extensions like VPN, anti-virus software, Firewall, etc. from your smartphone.
- You can re-enable them after configuring the Wion smart device.
Restart Your Device
- Occasionally, when your smartphone runs on the older software versions or has some technical glitches.
- For that, restart your smartphone or upgrade it with the recent software updates.
Reopen/Reinstall the App
- Force the app to close when it doesn’t work or open.
- Otherwise, uninstall the current version of the app and reinstall it.
Final Words
In essence, this brief troubleshooting guide on the ECO Plug App Not Working issue makes you familiar with the key causes and effective fixes of this issue. If you want to explore more about this device, get in touch with us!